Roadside questions, straight answers

Yes. Nights, weekends and early Sunday mornings included. Call any time and you'll talk to us, not a call center.

Give us the road, your direction, and the last exit or mile marker you passed. A pinned location by text works great too.

For most jobs, yes, or someone who can show the car is yours. For lockouts we always check ID before handing keys over.

On the phone, before we roll. You hear the price for your job and your location up front, so there are no surprises.

Yes. Credit and debit cards plus digital payment.

We tell you straight and can find a matching new tire, get it mounted and put it back on your car.

Often, yes. If the puncture is in the tread we can repair it on site. If not, we can source a replacement tire.

No. We fix the problem where you are. If your car truly needs a tow, we'll tell you and point you to one.

Yes. We've helped Tesla drivers with flats, which is handy since many EVs come without a spare.

About 25 miles around Charlotte. Towns at the edge, like Cornelius, Kannapolis, Gastonia, Fort Mill and Rock Hill, call to confirm.

AutoGo is owned by Joe Dardon in Charlotte. Joe or one of his technicians will come out, and you'll hear the price before anyone rolls.

You can send your location and a photo by text to the same number. For anything urgent, a call is fastest.

Yes. If one of your drivers is stuck, call with the vehicle and location like anyone else.

If you know your car won't start tomorrow morning, call ahead and we'll plan around it.

All of it. Uptown decks, the I-485 and I-77 corridors, neighborhoods and shopping centers.

Stay somewhere safe, away from traffic, keep your phone on, and turn on your hazards.