Terms of Service
Last updated November 7, 2026
These terms apply to your use of this website and to roadside services provided by AutoGo Roadside services LLC.
Requests and pricing
Submitting a request on this website does not guarantee service. We confirm availability, the price and an arrival window with you by phone before we head out. Arrival windows are estimates and can change with traffic, weather and other conditions.
Service area
We serve Charlotte, NC and roughly 25 miles around. Locations near the edge of that area must be confirmed by phone.
Payment
Payment is due when the service is completed. We accept credit and debit cards and digital payment.
Your vehicle
You confirm you are the owner of the vehicle or authorized to request service for it. For lockouts we may ask for ID or registration.
Website content
Information on this website, including blog articles, is general guidance only. In an emergency or unsafe situation, call 911.
Text messages
Text messaging is covered by our SMS Terms and Privacy Policy.
Contact
Questions? Call (877) 841-0546 or email autogoroadsideservicesclt@gmail.com.