Privacy Policy

This policy explains how AutoGo Roadside services LLC ("AutoGo," "we," "us") handles information you share with us through this website, by phone, or by text message.

Information we collect

• Contact details you give us, such as your name and phone number.
• Service details, such as your vehicle, location and what happened.
• Whether you agreed to receive text messages, and when.
• Basic technical data your browser sends, such as pages visited.

How we use it

• To respond to your roadside request and provide the service.
• To contact you about your request by phone or, if you agreed, by text.
• To keep records of service and payment.
• To improve our website and service.

Text messaging and mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

We may share information with service providers who help us run our business, such as our customer messaging platform and payment processor, only as needed to provide the service.

Sharing

We do not sell your personal information. We share it only with service providers acting on our behalf, or when required by law.

Retention and security

We keep information only as long as we need it for the purposes above or as required by law, and use reasonable measures to protect it.

Your choices

You can reply STOP to any text to opt out. You can ask us to access, correct or delete your information by contacting us. See our SMS Terms for messaging details.

Contact

AutoGo Roadside services LLC, Charlotte, NC. Phone (877) 841-0546. Email autogoroadsideservicesclt@gmail.com.